Essential Success Membership
There are generally two methods that software suppliers use to provide upgrades to end users. The first method is the Purchased Upgrade approach. This requires end-users to purchase new versions of the software at regular price or a slightly discounted price as upgrades are made available. The second method is the approach used by Event 1 Software. This is the Essential Success Membership method and allows end-users to obtain any number of upgrades by paying a small annual fee.
Essential Success Membership therefore entitles you to download, install and use new versions of your Event 1 Software product as they become available. Updates are provided to . . .
- Accommodate new versions of software with which your Event 1 Software integrates
- Provide enhancements to your Event 1 Software product
- Provide compatibility with new operating systems and environments
- Resolve software issues
- Kick-Start Orientation-Guided Success Mapping (Up to 1 hour)
- Launch Pad: Includes Annual Template Updates
- Online Forums
- Access to Frequently Asked Questions Online
- Access to Online Knowledge Base
- Monthly Newsletter
Note - Software maintenance only provides the ability to receive new versions of your software product. It does not include any support time, see Essential Success Membership Plus and Support for more information.