Plans & Renewals

Essential Success Membership (ESM)

ESM helps you protect your investment in software products from Event 1 Software by providing access to software updates and other valuable benefits. Basic ESM is required as part of your initial software purchase and must be renewed in subsequent years to obtain software updates. ESM Plus provides the same benefits as Basic ESM and also includes some great additional benefits only a small amount of additional investment.

Benefits ESM Basic ESM Plus
Software Updates
Kick-Start Orientation
Invitation to Online Forums
Access to Knowledgebase
Customer Newsletter
1 Hour Installation Support  
1.5 Hours Technical Support  
2 Hours Consulting  


Service Solution Plans

These plans provide you the option of purchasing a block of time that can be used for technical support or development of your Excel-based reports or solutions. This is a great way to save money by planning for your needs in advance by purchasing a block of time up-front for a cost that is lower than our standard hourly rates.

Plans are available in blocks of 5, 15, 25, and 100 hours.