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Why can't I use certain Sage 300 Construction and Real Estate accounting applications with Office Connector?

A small number of accounting applications in the Sage 300 Construction and Real Estate suite were not originally developed by Timberline Software.  As such, these applications do not share the same architecture as those originally built by Timberline.  Although these applications may utilize the Pervasive database engine to store their […]
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Why doesn't my Workbook or Template open via Windows Explorer or Office Connector Launch Pad?

BackgroundMicrosoft Excel contains a setting that prevents external applications from communicating with Excel via DDE.  DDE stands for Dynamic Data Exchange and is used by some applications to exchange data back and forth.  Windows Explorer uses DDE to open XLS and XLT files.  Therefore if this feature is enabled, a workbook cannot […]
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How Do I turn Office Connector off for a particular user under Citrix?

The following procedure will prevent the Office Connector toolbar from showing up for a particular user. Click Start->Run, type regedit and click OK: Navigate to “HKEY_CURRENT_USER\Software\Microsoft\Office\%Excel Version Number%\Excel\Options”. Right click “Open” and pick Modify from the popup menu. Delete the value that contains the path to your OfficeConnector.xla file.
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I installed Office Connector. It shows up in Add/Remove Programs, but it does not show up in Excel. What happened and how do I fix it?

You must close Excel during the installation in order for the setup program to automatically insert the Add-In.  There are two ways to fix this: Close Excel and re-run setup. Follow the steps in the following KB article:How do I unload and load the Office Connector add-in?
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