Why does my error log report that the file KeyLib32.dll is not found?

When starting your Event 1 software application or attempting to perform various tasks, the following message is displayed:

An unexpected situation was encountered.  Would you like to email this information to the support department?
<Yes> <No>

Upon examination of the error log, the following entry is found in numerous locations:
48 File not found: KeyLib32.dll

Upon searching, you find that the KeyLib32.dll file resides under the Windows System32 folder.

In some environments the KeyLib32.dll is blocked from executing by a feature of Microsoft Windows called Data Execution Prevention (DEP for short).  DEP helps protect against damage from viruses and other security threats but in some cases falsely identifies a program or DLL as a threat.  To disable DEP for a specific application, follow these steps:

1.  Open the Windows Control Panel
2.  Double-click System
3.  Click Advanced
4.  In the Performance box, clck Settings
5.  Click Data Execution Prevention
6.  Select Turn on DEP for all programs and services except those I select
7.  Click Add and navigate to the folder containing the executable.  The executable file will depend on the specific Event 1 application you are running:
     Office Connector = Excel.exe
     Forecast Manager = FCMGR.exe
     Integrator = Integrator.exe
8.  Click OK and the OK again to close the System Properties window.