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Why is the Office Connector toolbar disabled?

Symptom

The Office Connector toolbar is present but all of the buttons are grayed-out (disabled).

Cause 1 - No Active Workbook

In order for add-ins to be accessible in Excel, at least one workbook must be open. The Office Connector toolbar will therefore be grayed-out when no workbooks are open. Create or open a workbook and the toolbar should become enabled.

Cause 2 - Add-In Is Disabled

The Office Connector add-in can be disabled by Excel, often as a result of Excel being ended while Office Connector was doing something.

To resolve this, follow the steps outlined in the following article to unload and then re-load the Office Connector add-in.

How do I unload and load the Office Connector add-in?