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Unable to Update Company Name

Background

Due to a requirement for elevated privileges in some installed versions of Microsoft Office 2016, you may receive an error message when attempting to run licensing for Office Connector products.

Error

Unable to Update Company Name for...

Resolution

To gain the proper elevated prviliges when this occurs, please follow these steps:

  1. Close all open instances of Excel
  2. Shift+Right-click the Excel icon located on your Desktop, Start Menu, or Taskbar
  3. Click Run As Administrator
  4. Run Licensing for Office Connector
    • For detailed instructions on running Licensing for Office Connector Products Click Here.

If you would like personal assistance with these steps, feel free to Contact Us!