Scenario Attempting to utilize Liberty Reports or Office Connector Suite products results in an error stating, "An unexpected situation was encountered." Cause An update to Microsoft Office 2016, released on July 27th, 2017, includes a damaged copy of a Windows component required for Liberty Reports and Office Connector Suite products. […]
"In today's economic times, it is imperative that we are confident in the information we provide to our company and our customers. To achieve this, we rely on Office Connector. Office Connector enables Excel to instantly gather and write information that would otherwise take hours or even days to assemble."