I installed Office Connector. It shows up in Add/Remove Programs, but it does not show up in Excel. What happened and how do I fix it?

You must close Excel during the installation in order for the setup program to automatically insert the Add-In.  There are two ways to fix this:

  1. Close Excel and re-run setup.
  2. Follow the steps in the following KB article:
    How do I unload and load the Office Connector add-in?

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"One of the more significant benefits to using Office Connector is the ability to 'search' for information. If someone is out of balance by a certain dollar amount, it is extremely simple using Office Connector to search for and find the reason why."

K. Saland, Terrus Real Estate Group