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I installed Office Connector. It shows up in Add/Remove Programs, but it does not show up in Excel. What happened and how do I fix it?

You must close Excel during the installation in order for the setup program to automatically insert the Add-In.  There are two ways to fix this:

  1. Close Excel and re-run setup.
  2. Follow the steps in the following KB article:
    How do I unload and load the Office Connector add-in?