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How do I enable macros in Excel 2010?

Background When opening an Excel workbook or creating a new workbook from a template, macros may be disabled depending on your macro security settings in Excel.  This may disable certain functionality of the workbook. Resolution This article is not intended to provide complete information on the topic of Excel macro […]
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Configuring Sage 100 Contractor for Liberty Reports

Sage 100 Contractor (formerly Sage Master Builder) version 17 and higher requires the use of the Sage 100 Contractor API (formerly SMB API) to validate user login credentials.  Note that if you upgrade to version 17 or higher, then you must also upgrade your version of Liberty Reports to 1.00.0030 […]
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Why do I get a message saying that 'system files are out of date' when trying to install?

Symptom When launching the installer for an Event 1 Software product, you receive the following message: /! Setup cannot continue because some system files are out of date on your system. Click OK if you would like setup to update these files for you now. You will need to restart […]
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How do I activate or update my Event 1 Software license(s)?

Background Your Event 1 Software application stores information about your software license on your local network.  This information gets updated when your software receives license keys provided by Event 1 Software.  License keys are used to initially activate your software license when you first purchase it, and are also used […]
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How do I enable macros for templates provided by Event 1 Software?

Background Some Excel templates that are provided with your Event 1 Software product contain Excel macros that are used to automate certain tasks.  The default macro security settings in Excel may prevent these macros from being used or may require you to click a button to enable them upon opening. […]
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Why does Excel indicate the digital signature or certificate is expired when using a template published by Event 1 Software?

Background The functionality of some of the Excel templates developed by Event 1 Software is provided by Excel macros.  Microsoft recognizes that macros may contain viruses and so unknown macros are disabled by default.  Macros that are signed by a trusted publisher however are enabled.  For this reason, Event 1 […]
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Why can’t I login using my Event 1 software with Sage 300 Construction and Real Estate 9.5 or higher?

Background A number of security enhancements were added to Sage 300 Construction and Real Estate starting with version 9.5.  These changes extend to Event 1 products in that they utilize the Sage Timberline ODBC driver to access Timberline data.  This article deals with several possible causes for the following message […]
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Does Office Connector support the 64-bit version of Excel?

Microsoft Office - 32bit vs. 64bit Beginning with Office 2010, two versions of Excel are available: 32-bit and 64-bit.  Prior versions of Excel were all 32-bit.  The new 64-bit option was designed to allow for faster processing of much larger amounts of data. Office Connector continues to be compatible with […]
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Why do I receive the error message “This workbook has lost its VBA project, ActiveX controls and any other programmability-related features” when I open Excel 2007 after installing Office Connector?

Symptom After installing Office Connector on my computer with Excel 2007 I receive the following error message after starting Excel: Repairs to 'Office Connector.xla'This workbook has lost its VBA project, ActiveX controls and any other programmability-related features. Cause During the installation of Microsoft Office 2007, "Visual Basic for Applications" was […]
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Why can't I login using my Event 1 software with Sage 300 Construction and Real Estate 9.4 and prior?

BackgroundEvent 1 Software applications utilize the Sage 300 Construction and Real Estate ODBC driver to access data.  When connecting via ODBC, login information must be supplied if security has been enabled in Sage 300 Construction and Real Estate.  This article deals with several possible causes for the following message to […]